Refund Policy

1. Overview

This policy covers AI Listers subscription refunds. Payments may use PayPal or PayU where available. The checkout displays the transaction currency, taxes and total. The refund eligibility below applies regardless of the supported payment provider.

2. Subscription Refunds

2.1 Monthly Subscriptions

• 14-day money-back guarantee on all paid plans
• Cancellation takes effect at the end of the current billing cycle
• Access continues until the subscription period expires

2.2 Annual Subscriptions

• Full refund within 14 days of initial purchase
• Pro-rated refund available within 30 days of purchase
• No refunds after 30 days from the purchase date

3. Eligible Refund Scenarios

• Service unavailable for more than 48 consecutive hours
• Critical features not functioning as advertised
• Duplicate charges or incorrect billing amounts
• Unauthorized transactions on your account

4. Refund Process

4.1 Request Submission

• Email your refund request to support@ailisters.com
• Include your order ID and the reason for the refund
• Provide supporting documentation if applicable

4.2 Processing Timeline

• Refund requests reviewed within 2-3 business days
• Approved refunds processed within 5-7 business days
• Refunds issued to the original payment method through the payment provider used at checkout
• Bank processing may take an additional 3-5 business days

5. Payment Processing

• Refunds are processed through the original payment provider
• Refund amount may vary due to currency conversion
• Any permitted deductions must be disclosed; mandatory statutory refund rights remain unaffected

6. Contact Information

For refund requests and questions: