Connect an Authorized Account
Use a supported Amazon account and the permissions required for available buyer-message workflows.
Connected Store Operations
Organize supported Amazon buyer conversations in one seller inbox
Work with supported Amazon buyer messages from a unified seller workflow. Organize conversations, review priority and response timing, use approved templates, and keep customer communication visible to the authorized team.
Seller outcomes
Use the service to make a specific workflow clearer and more repeatable—not to replace product knowledge or seller judgment.
Unified workflow for supported buyer messages
Amazon message access through the connected account
Message categorization and priority context
Response-time and SLA visibility
Seller-approved reply templates
Conversation history and internal notes
Workflow
A clear three-stage process keeps the source information, AI-assisted work, and final review easy to understand.
Use a supported Amazon account and the permissions required for available buyer-message workflows.
Use conversation history, category, priority, and response-time context to organize supported messages.
Use approved templates and internal notes, then verify the response against marketplace communication policies.
Capabilities
Each capability supports a defined part of the service so your team can understand what to use and what to verify.
All buyer messages from email and Amazon in one place
AI sorts messages into order issues, returns, refunds, inquiries, and more
Track response deadlines and get alerts before SLA breaches
Pre-built and custom templates for common buyer questions
See full conversation history with each buyer in one thread
Add private notes to messages for team collaboration
Connected data and actions depend on marketplace APIs, account permissions, plan access, sync timing, and channel policies. Review every operational action before confirmation.
Feature access and live data can vary by plan, marketplace, connected account, and granted permissions.
Service questions
A supported seller or store account you are authorized to manage The permissions required for the requested channel data or action Operational review before changing store, customer, pricing, or listing data
The service requires a supported connected account for live channel data or actions. AI Listers keeps supported actions inside the authenticated seller workflow, and your team should review the information and confirm any change before it is applied.
Connected data and actions depend on marketplace APIs, account permissions, plan access, sync timing, and channel policies. Review every operational action before confirmation.
Continue the workflow with services that complement CRM Inbox.
Next step
Start with accurate source information, review the service output, and decide what is ready for your marketplace workflow.
No credit card required for the Free Starter plan. Service availability and usage limits vary.